Returns

RETURNS

We want you to be completely satisfied with your purchase from us. If something isn’t quite right, you may return your order for a refund or online voucher subject to the following conditions:
  • Your original order number must be be provided as proof of purchase.
  • Returns are post marked within 21 days of purchase.
  • Items are returned in original condition – unworn, unwashed with tags attached.

All items offered at a reduced price are final sale and we are unable to accept returns for these items.

Original shipping costs are non refundable and customers are responsible for the cost of return shipping.

Please email hello@ziggyzaza.com.au to arrange your return. We will allocate a returns authorisation (RA) number for you and provide you with the shipping address to which the items need to be returned.

Once your return has been received, we will refund you by the original payment method or provide a gift note, excluding the cost of shipping. Please allow up to 10 days for the refund to credit your account.