Returns

RETURNS

We want you to be completely satisfied with your purchase from us. If something isn’t quite right, you may return your order for a refund or online voucher subject to the following conditions:
  • Your original order number must be be provided as proof of purchase.
  • Returns are post marked within 14 days of purchase.
  • Items are returned in original condition – unworn, unwashed with tags attached.

All items offered at a reduced price are final sale and we are unable to accept returns for these items.

You will be required to pay for your own shipping costs if you decide to return your order and your RA must be included in order for return to be processed.

Please email hello@ziggyzaza.com.au to arrange your return. We will allocate a returns authorisation (RA) number for you and provide you with the shipping address to which the items need to be returned.

Once your return has been received, we will refund you by the original payment method or provide a online voucher, less the original cost of shipping. Please allow up to 10 days for the refund to credit your account.