shipping + delivery

SHIPPING

We ship all orders from Byron Bay, Australia. Orders are dispatched within 2 business days of being placed. There may be a slight delay during peak or holiday periods.

Note that orders that contain pre ordered items are pre packed and shipped in full once ALL items are in stock.

You will receive a shipping confirmation email once your order has been shipped. You can track the progress of our delivery via this confirmation email.

 

within australia

We offer free shipping for all orders over 100. Orders under 100 will incur a 10 shipping fee. We offer an express shipping option at checkout for 15

 

united states

DHL express shipping to the United States is FREE for orders over 150 USD. Orders under 150 USD will incur a 20 usd shipping fee

Please allow 3-5 business days for delivery

 

japan

DHL express shipping to japan is FREE for orders over ¥25,000. Orders under ¥25,000 will incur a ¥2,000 shipping fee

Please allow 3-5 business days for delivery

 

new zealand

DHL express shipping to new zealand is FREE for orders over  250 nzd . Orders under 250 nzd will incur a 20 nzd shipping fee

Please allow 2-4 business days for delivery

 

europe & united kingdom 

DHL express shipping to europe and the United Kingdom is FREE for orders over 300 aud . Orders under 300 aud will incur a 35 aud shipping fee. please note duties and taxes are not included.

Please allow 3-5 business days for delivery

 

rest of the world

DHL express shipping to the rest of the world is FREE for orders over 500 aud . Orders under 500 aud will incur a 35 aud shipping fee. duties and taxes are not included.

Please allow 3-7 business days for delivery

 

Due to regional restrictions in Israel, the flat shipping rate is $85 aud with no free shipping threshold

 

 

DUTIES AND TAXES

For orders outside of Australia, duties and taxes may be applied by the customs authorties of your country.

These charges are to be paid to DHL prior to the arrival of your parcel and are necessary to release your order from customs.

We are unable to estimate the amount of duties and taxes your package will incur as these are directly imposed by your local customs authority

Please contact your local customs office for more information regarding taxes and duties payable in your region.
local pick up

we offer local pick up from our store in byron bay, australia. You will receive an email once your order is ready to be collected.
PRE ORDER 

If you have placed an order which includes a pre ordered item, we will pre pack any items that are in stock and your order will be shipped in full as soon as ALL items are in stock. If you wish to receive the other items first, please place two separate orders