We ship all orders from Byron Bay, Australia. All orders are dispatched within 2-4 days of payment received.
You will receive a shipping confirmation email once your order has been shipped. You can track the progress of our delivery via this confirmation email.
WITHIN AUSTRALIA (we ship via Australia Post)
We offer FREE shipping for all orders over $150 with the option to upgrade to express shipping for $4.00
For orders under $150, we offer
Flat rate of $10 for standard shipping (3-5 business days)
Flat rate of $14 for express shipping (1-3 business days)
NEW ZEALAND (we ship via DHL Express)
DHL express shipping to New Zealand is FREE for orders over $250aud
We charge a flat rate of $24.00 for DHL express shipping for orders under $250aud.
Please allow 2-4 business days or delivery
REST OF WORLD (we ship via DHL Express)
DHL express shipping to the rest of the world is free for orders over $300aud.
We charge a flat rate of $35.00 for DHL express shipping for orders under $300aud.
Please allow 3-5 business days or delivery
Please note shipping may take longer to some countries - we will advise of any additional delays at time of dispatch
DUTIES AND TAXES
Orders shipped to countries outside of Australia may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to ZIGGY ZAZA in order to receive a refund. Refunds will only be issued once return orders have been received.
Please contact your local customs office for more information regarding taxes and duties payable in your region.
If you have placed an order which includes a pre ordered item, we will pre pack any items that are in stock and your order will be shipped in full as soon as ALL items are in stock.